Privacy policy

Last updated: September 28, 2026

This Privacy Policy explains how JSComfortzStore (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit jscomfortzstore.com, place an order, create an account, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit or use our website, we may collect certain information depending on how you interact with us.

Information You Provide to Us

When you place or attempt to place an order, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

Payment information is processed through our payment providers. We do not need to store your full payment card details ourselves in order to process your purchase.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Pages and products viewed
  • Referring website or search terms
  • Date and time of visits
  • How you interact with our website
  • Cookies and similar technologies

We refer to this information as “Device Information.”

2. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly, remember preferences, understand how visitors use our website, improve our services, and support advertising and marketing activities.

Cookies may be placed by us or by third-party service providers that assist us with analytics, advertising, payment processing, and other website functions.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

3. How We Use Your Personal Information

We may use the personal information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide customer service and support
  • Respond to questions, requests, or complaints
  • Prevent, detect, and investigate fraud or unauthorized activity
  • Maintain and improve our website
  • Understand how customers use our website
  • Analyze website traffic and marketing performance
  • Personalize your shopping experience
  • Send marketing communications where permitted and where you have provided the appropriate consent
  • Comply with applicable legal and regulatory requirements
  • Protect our rights, customers, website, and business

4. Sharing Your Personal Information

We may share personal information with trusted service providers when necessary to operate our business and provide our services.

For example, we may share information with providers involved in:

  • Website hosting and ecommerce services
  • Payment processing
  • Order fulfillment and shipping
  • Customer support
  • Website analytics
  • Advertising and marketing
  • Fraud prevention and security

Our online store is powered by Shopify, which provides ecommerce infrastructure and related services.

We may also share information when required by applicable law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or the security of our services.

We do not sell your personal information as part of our ordinary ecommerce operations.

5. Analytics and Advertising

We may use analytics and advertising technologies, including services such as Google Analytics and advertising platforms, to understand website activity, measure advertising performance, and show relevant advertisements.

These services may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website.

You may be able to control certain advertising or analytics preferences through your browser, device settings, or the relevant service provider's privacy controls.

For information about how Google handles information, please review Google's applicable privacy documentation.

6. Marketing Communications

If you choose to subscribe to marketing communications from JSComfortzStore, we may send you information about products, promotions, offers, or other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at:

jscomfortzstore@gmail.com

Even if you opt out of marketing communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, or customer-service messages.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or shared
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

To exercise applicable privacy rights, contact us using the information below.

We may need to verify your identity before completing certain requests.

10. International Data Transfers

Because we use service providers that may operate in different countries, your personal information may be processed or stored outside the country where you live.

Where required by applicable law, we will take appropriate steps regarding international transfers of personal information.

11. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party service you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the beginning of this policy.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related complaint, please contact us:

JSComfortzStore
Email: jscomfortzstore@gmail.com
Website: jscomfortzstore.com

We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable requirements.